Medical premises cleaning services case study - how it started

In February 2020, we began providing daily medical premises cleaning services across two doctor surgeries for the Emsworth Surgery group - one in Emsworth and one in nearby village Westbourne.

The below photos show the two practice buildings as they were when we commenced the contract.

The Emsworth surgery was the main surgery for the group, but the surgery was far too small for the ever growing patient numbers joining the group for their primary medical care. At this time, the daily medical premises cleaning services were being undertaken by a commercial cleaning company that were going into administration.

We were invited to tender for the supply of daily cleaning services alongside other commercial cleaning companies.

We were successful in our bid to provide daily medical premises cleaning services across both sites shown in the above photos, with the client recognising the value we could offer them.

Upon contract award, we transferred two long standing cleaners who worked at Emsworth Surgery each day from the company that lost the contract, and employed a new cleaner to work at the George & Dragon Surgery each day where there was a vacancy.

Transferring of employees to a new company when a contract is lost is common practice within the cleaning industry, under a piece of legislation called Transfer of Undertakings and Protection of Employment regulations - best known as TUPE. You can read more about TUPE and the legal requirements of it by clicking here.

Changing company for a cleaner can be a worrying time - is their job safe? What will their new manager be like?

The team here quickly realised they needn't have worried, From day one they received a pay rise, and a great employee benefits package. One employee had been there for 8 years, and one for 15 years - always on the minimum wage. At Green Fox Cleaning, we always pay our staff a fair wage - NEVER the minimum wage!

As with all our clients, we formed a great working relationship with the staff and management team at both sites, and delivered a reliable, consistent service. When we started the contract, we were made aware that a build was underway (but temporarily halted by Covid) for a £3.5m super-hub surgery, being build on an old hospital site.

The plan was that the daily medical premises cleaning services at the George & Dragon surgery would continue to run as normal to support residents in the village, and the Emsworth Surgery would close down and relocate to this new premises.

Progress and build of the new medical practice

The Practice Manager for the group on top of her daily roles and responsibilities, was heavily involved with the builders at the new super-hub. We attended this site numerous times throughout the build, to discuss the design of the multiple cleaning cupboards across the various floors, placement of hand gel dispensers, and worked closely with our trusted local suppliers to deliver the best possible value to the client.

Our assistance with consumable ordering and stock management in turn removed this added responsibility from the Practice Manager.

Medical practice cleaning

Throughout the ongoing build, we continued delivering reliable daily medical premises cleaning services at the original Emsworth Surgery premises.

We received an update early 2021 that the new super-hub was due to open in April 2021. This experienced various further delays, during which period we had to balance our recruitment to add several new members to the team when the larger premises opened. There was a need to balance the time to interview, vet and reference new staff.- making sure this process was close enough to any start date to avoid the staff securing other roles.

Opening of the new Emsworth Surgery super-hub

The new super-hub finally went live in June 2021. We completed a post builders clean over an intense two day weekend period to lift all areas to a clinical level of cleanliness, prior to delivering daily medical premises cleaning services here following the opening on the Monday.

We used the weekend to move our equipment from the old Emsworth Surgery to the new super-hub, and place new site folders with new risk assessments and cleaning schedules.

The first week involved an Area Manager being on-site with the supervisor and team, inducting the team and working alongside them. A premises of this size and requiring medical premises cleaning standards requires military levels of precision to ensure the smooth delivery.

Floor plans were used to carefully plan and allocate cleaning areas for each operative, to ensure they were fairly spread and achievable within the allotted time. When it comes to medical premises cleaning, it is essential that the time allocated to each area is sufficient to clean to a clinical standard.

The below image shows the new £3.5m Emsworth super-hub from one angle. It is spread over three floors with 18 consultation rooms, three waiting rooms, two stairwells and numerous toilets and administration offices and staff areas.

medical practice cleaning

Due to the size of the new super-hub, we needed a dedicated site supervisor, and a team of a further four cleaning operatives to support them. The cleaning increased from four hours per day to ten hours per day. This would have been considerably higher, had it not been for the placement of two site dedicated floor scrubbing machines. These machines not only clean the floors far deeper than a mop ever would (they can often just push dirt around - especially if the water isn't changed frequently!), but also reduce the cleaning time and associated labour costs.

The below review is from the current Emsworth Surgery Practice Manager.

Medical premises cleaning can only be truly efficient and achieve full CQC compliance with the correctly trained staff, supplied with the correct equipment, and a good commercial cleaning company offering a proactively managed service.

We hope you have found our case study on medical premises cleaning services useful. You can learn more about the latest CQC requirements in relation to medical premises cleaning by clicking here.

You can click here to contact your local Green Fox Cleaning office, to see how they can help improve the appearance of your surgery with our medical premises cleaning services, and ensure full CQC compliance.

Nursery cleaning

How to select the right cleaning company for your leisure centre cleaning services

Leisure centres are at heart of local communities - often a place to not only exercise, but also for many to socialise. Top quality leisure centre cleaning services will increase member numbers, and in turn the investment in the continual improvement of the premises.

Have you ever been to a leisure centre and used the poolside changing rooms, to find the floors blackened, or an unpleasant smell coming from the grill? It really doesn't make you want to rush back, does it?

Leisure centre cleaning services
Leisure centre cleaning services

Many leisure centres have historically employed in-house cleaners, however this can cause no end of problems.

We had a lovely compliment the other day about how clean the changing rooms are becoming……so thank you!

Sam, Leisure Centre Manager

Making the right choice for your leisure centre cleaning services

Top 4 questions to ask when selecting a company for leisure centre cleaning services

There are a number of key considerations when selecting a commercial cleaning company for your leisure centre cleaning services. Here are four key questions we would recommend you ask any company when they come to quote for your leisure centre cleaning services.

1 - How do you train your staff?

Time and time again we hear horror stories of cleaning companies placing untrained staff to clean client sites, and don't even induct them on essentials such as the location of fire exits! All Green Fox Cleaning employees are trained by our in-house British Institute of Cleaning Science (BICSc) trainers and receive a detailed and paid induction before starting work at all of our academy sites.

2 - "Are your cleaning staff directly employed, and how are they vetted?"

Don't be afraid to ask this. Some companies use subcontractors and "self-employed" staff to avoid needing to pay pension, holiday pay etc. What this means in reality is they have little or no control over who is coming through your door each day.

All Green Fox Cleaning staff are directly employed by us. Our leisure centre cleaning recruitment process involves the highest levels of vetting and selection. Our process will include background checks through various sources, including enhanced DBS checks, where high levels of vetting for safeguarding compliance are required. With our company Directors being former Police Officers with over 30 years service between them, you can be assured that client safeguarding is at the top of our list when it comes to cleaning services at your leisure centre.

3 - "What happens if our regular cleaners are off sick?"

Many national cleaning companies delivering leisure centre cleaning services do not have access to a good local cleaning team, able to respond to unexpected sickness or other absences. We hear horror stories of leisure centre staff and even centre managers having to clean their leisure centres, where their cleaning contractors have let them down.

With Green Fox Cleaning, our local approach with local offices and local staff means you will always have the support you need for your leisure centre. Our friendly local management team are always on hand with our 24-hour client and employee support line, and will be familiar faces when completing regular site visits to ensure the highest standards are being maintained.

4. - "What cleaning equipment and machinery will you use?"

If a cleaning company are proposing the placement of mops at your leisure centre, it is time to keep looking. With the build-up for body fats and the floor textures, the selection of the most effective cleaning chemicals AND machinery is key to delivering the best results at your leisure centre, day after day.

leisure centre cleaning services

We hope you have found this article on leisure centre cleaning services useful. Asking the right questions at the beginning of your search for a great commercial cleaning company will save you time in the long run.

You can click here to contact your local Green Fox Cleaning office, to see how they can help improve the appearance of your leisure centre.

Nursery cleaning

Why should you considering outsourcing your cleaning?

Whether or not to outsource cleaning services for your business is ultimately a strategic decision. Outsourcing your cleaning arrangements can offer many benefits to business owners who want their teams to focus on growing and improving the business, rather than focusing on business maintenance and cleaning issues, especially amid a growing workload and on a tight budget.

The question of whether to outsource cleaning services at your workplace is a common one, and one that more and more businesses are making the decision of doing. But why?

Historically, some businesses and schools were insistent that they would keep cleaning services in-house, because it was cheaper. The review process would be something like this:

outsource cleaning

Consider the hidden costs if you don't outsource cleaning

The following five points are often forgotten when deciding whether or not to outsource cleaning services:

When you consider the above five points, the price difference is much closer than it may first appear, when considering whether or not to outsource cleaning services at your place of work. There is of course much more to consider than this, but it is likely that the above is going to cost close to, if not more than £250 per month!

What's in it for us if we outsource cleaning at our site?

It's a good question - there has to be a benefit to you. The first obvious benefit is that assuming you select a good company, you can forget about the cleaning, and focus on your main role. It means that someone else is responsible for ongoing standards of cleanliness at your workplace, dealing with performance issues, stock management, risk assessments and much more.

If outsourced correctly, the cleaning can ultimately be a magical mystery that happens in the background. Things such as cleaning audits will be undertaken and sent to you if you wish, and you can have as much or as little involvement in the service as you wish. That is as long as you select a good company - a bad commercial cleaning company could end up causing you more work than before! You can click here to learn more about making a great choice when selecting a commercial cleaning company.

We don't want our in-house cleaner to lose their job

When you currently have your cleaning arrangements in-house, it is natural that you would want to protect these members of staff if the decision os made to outsource cleaning. A good commercial cleaning company will understand the process for transferring cleaners from both other cleaning companies and from in-house roles under The Transfer of Undertakings and Protection of Employment (TUPE) regulations 2006, which fully protects the individuals. You can read our blog on TUPE by clicking here.

Outsource cleaning

What next?

We hope you have found this article on considerations around whether or not to outsource cleaning services at your place of work useful.. To get in touch with your local Green Fox Cleaning office to find out how we can help you explore this option, click here.

You can learn more about the history of outsourcing services from Wikipedia by clicking here.

Nursery cleaning

New NHS Cleaning Standards - what do they mean for you?

NHS England and NHS Improvement guidance states that all healthcare settings including primary care are expected to ensure full compliance with the new National Standards of Healthcare Cleanliness by November 2022. Premises expected to comply includes but is not limited to GP surgeries, primary care, dental care, acute hospitals, mental health, community, ambulance trusts, clinics and care homes.

New NHS cleaning standards
New NHS cleaning standards

Five key requirements for meeting the new NHS standards of cleanliness

There are five key requirements to ensure your full compliance with the new NHS standards of cleanliness, summarised as follows:

At Green Fox, we work with various medical premises of all sizes across Hampshire, Sussex and Surrey. We understand the importance of the highest levels of cleanliness at your medical practice, day after day. Lets look in a little more detail at the three audit types as outlined in the new NHS cleaning standards guidance.

What are the three types of audits required?

1. The mandatory 50-point technical audit

What is the 50-point mandatory audit?

As the title suggests, this part of the new structure details 50 key areas that must be checked for cleanliness and compliance, with the last point including all cleaning equipment, including cleaning trolleys. You can find the 50 point check list and details for the next two audit parts detailed below, by simply clicking here.

New NHS cleaning standards

2. The efficacy audit

What is the efficacy Audit?

In short, the efficacy audit has been designed to measure how you or your cleaning contractors clean, as opposed to what you clean and how frequently your cleaning takes place. Efficaciousness is determined using evidence-based, scientific methods. This will include:

3. The external audit

What is the external audit?

In short, the external audit is contacting other local medial premises, to inspect each-other under the new NHS cleaning standards. This is not formally scored, but used for general observation, and looking to implement changes and improvements for any issues identified.

This third-party audit performs a vital role. There are no scores involved: it’s all about the systems you have in place. Are your functional risk areas divided sensibly? Have you got a system to identify low-performing areas and how effective is your remediation process?

What next?

We hope you have found this article on the NHS cleaning standards useful. To get in touch with your local Green Fox Cleaning office to find out how we can help ensure your full compliance with the new NHS cleaning standards, click here.

To find out more from the NHS website about the new NHS cleaning standards, click here.

Nursery cleaning

A (very) brief history of the NHS

On the 5th July 1948 an historic moment occurred in British history, a culmination of a bold and pioneering plan to make healthcare no longer exclusive to those who could afford it but to make it accessible to everyone. The NHS was born.

Before the creation of the NHS or anything like it, when someone found themselves needing a doctor or to use medical facilities, patients were generally expected to pay for those treatments.

Since then, the NHS has gone through many changes, improvements, updates and modernisation processes. No-one back in 1948 would have been able to foresee the way in which the NHS developed, succeeded, pioneered and expanded.

Today, the NHS is facing a greater crisis still. The issues of funding and demand continue to rise and the ability to provide free healthcare to all is a continuous topic of debate for many.

Things such as the implementation of new NHS cleaning standards help ensure continual improvement is sought.

How to select the right cleaning company for your school

More and more schools are now opting to convert to academy status. With high numbers of staff and pupils attending your premises on a daily basis, the provision of a clean and safe environment is essential. Learn more here about making the right choice for your academy cleaning services.

Academies in the same way as traditional schools, require all staff to be highly vetted to fulfil safeguarding requirements, and need to know that anyone working on their premises is 100% trustworthy.

Time and time again we hear from academies that have engaged the services of a national cleaning company that have promised the world, but failed to deliver. A lack of local presence will often mean little or no support when you most need it, and can result in a less thank sparkly academy.

With us providing daily cleaning services to schools and academies of all sizes throughout Hampshire, West Sussex East Sussex and Surrey currently, we have written this article to help you make a safe choice, and ensure you can focus your efforts on developing your pupils, and not worrying about the cleaning of your academy!

"Since joining Shoreham Academy as our cleaning contractor, Green Fox have made a huge improvement in the way the cleaning contract operates, with a strong emphasis on personal support from the management team, who have always taken a keen interest in ensuring everything runs smoothly.
Our input is now quite minimal as Green Fox take care of all our needs – we are certainly in very capable hands. ‘Small enough to care, big enough to cope’ - Green Fox are all that we hoped for in a cleaning contractor and more."

Kelvin Coburn - Site Manager - Shoreham Academy
Academy cleaning services
Shoreham Academy is just one academy we clean

Making the right choice for your academy cleaning services

Top 5 questions to ask when selecting a company for academy cleaning services

There are a number of key considerations when selecting a commercial cleaning company for your school cleaning services. Here are five key points we would recommend you ask any company when they come to quote for your school cleaning services.

1 - "Are your cleaning staff directly employed, and how are they vetted?"

Don't be afraid to ask this. Some companies use subcontractors and "self-employed" staff to avoid needing to pay pension, holiday pay etc. What this means in reality is they have little or no control over who is coming through your door each day.

All Green Fox Cleaning staff are directly employed by us. Our academy safer recruitment process involves the highest levels of vetting and selection. Our process will include background checks through various sources, enhanced DBS checks at all academy sites, where the highest levels of vetting for safeguarding compliance are required. With our company Directors being former Police Officers with over 30 years service between them, you can be assured that client safeguarding is at the top of our list.

2 - How do the cleaning company train their staff?

Time and time again we hear horror stories of cleaning companies placing untrained staff to clean in academies, and don't even induct them on essentials such as the location of fire exits! All Green Fox Cleaning employees are trained by our in-house British Institute of Cleaning Science (BICSc) trainers and receive a detailed and paid induction before starting work at all of our academy sites.

School cleaning Hampshire
Staff delivering academy cleaning services require regular training

3 - "Can you GUARANTEE us that our academy will have our contracted hours delivered every single day, even if any of our regular cleaners are sick at short notice?"

Turning up in the morning to find your academy has not been cleaned is pretty much the worst case scenario when outsourcing your daily school cleaning services.

At Green Fox Cleaning, we operate a live GPS employee attendance management system which is monitored 24/7 live-time by an on-call manager. In the event a cleaner doesn't arrive as expected, an on-call manager is alerted immediately and will investigate, and deploy one of our mobile team if required, to ensure you NEVER turn up to a dirty academy!

4 - "What happens if our regular cleaners are off sick?"

Many national cleaning companies delivering academy cleaning services do not have access to a good local team, able to respond to unexpected sickness or other absences. We hear horror stories of site managers having to clean their academy when unlocking in the morning, where their cleaning company has failed to deliver the contracted hours and fully clean the academy.

With Green Fox Cleaning, our local approach with local offices and local staff means you will always have the support you need for your academy. Our friendly local management team are always on hand with our 24-hour client and employee support line, and will be familiar faces when completing regular site visits to ensure the highest standards are being maintained.

5 - What cleaning products and machinery do the company use?

A good commercial cleaning company offering academy cleaning services should offer the best equipment, to deliver the best results. This will of course come at a cost, which it is essential you consider the VALUE being offered by any commercial cleaning company quoting for your academy cleaning services, rather than simply the annual cost on paper.

Things such as the site team having to clean where areas are missed, or having to call and complain about the poor service received are all hidden costs to your academy. At Green Fox Cleaning, we offer the latest cleaning chemicals in dosage systems, massively reducing our plastic usage. Our investment in the latest cleaning machinery also ensures great results, day after day with our academy cleaning services.

Academy cleaning services
Academy cleaning services require investment in the latest technologies

We hope you have found this article on academy cleaning services useful. Asking the right questions at the beginning of your search for a great commercial cleaning company will save you time in the long run.

With OFSTED inspections and the focus on the ability for you to be able to tackle any viral outbreaks, there really are no second chances or compromises when it comes to delivering the highest levels of cleanliness, day in, day out.

We hope you have found this article on academy cleaning services useful. You can click here to learn more about our School Cleaning services throughout Hampshire, West Sussex, East Sussex and Surrey.

Nursery cleaning

How do you find the best cleaning companies to work for?

Whatever you do for work, feeling supported and appreciated by your employer is not far off as important as being paid a fair wage - even more important for some people,

With so many companies out there, how do you find the best cleaning companies to work for?

What job roles are there within a cleaning company?

First, let's consider the various roles within a commercial cleaning company:

Best cleaning companies to work for
Best cleaning companies to work for

First, you need to consider which role you are most interested in. The best cleaning companies to work for will always make time to discuss the different opportunities within their organisation, and see what is likely to be the best option for you.

But how do you even begin trying to work out which are the best cleaning companies to work for?

First of all - do your research online. Websites such as indeed have specific sections which allow former and current employees to review companies.

IMPORTANT - always read all reviews and make your own mind up. There will always be the odd disgruntled former employee seeking revenge, and even other companies posting fake reviews - read all the reviews and make your own overall assessment. There are some people that simply don't like being picked up when they don't wish to work hard, where companies with no local management have allowed them to perhaps be lazy, and they believe this to be the norm.

Employee review of Green Fox Cleaning
Employee review of Green Fox Cleaning

The top three questions to ask when trying to find the best cleaning companies to work for:

The below are what we consider the three best questions to ask any cleaning company, when trying to find the best cleaning companies to work for, regardless of the role you are potentially interested in.

1 - "Will I have a permanent, fixed weekly hours contract?"

Most management and office roles will be on permanent hours, either full or part time. Sadly, cleaning operatives aren't always looked after the same way.

Whilst zero hours and self-employment suits some people, it won't benefit most. With ether of the above, you are missing out on the guarantee of regular weekly hours, which could ultimately leave you in financial worry very quickly if the work dries up.

At Green Fox Cleaning, our staff all enjoy permanent contracts with regular weekly guaranteed hours. This offers job security and allows you to confidentially budget your home life.

2 - "What training will I receive?"

Managers should expect to receive training around company systems, processes and much more. Again, the same level of initial training and support does not always appear to be given to those working hands-on roles.

Time and time again we hear horror stories of cleaning companies placing untrained staff to clean in sites, and staff being "chucked in at the deep end." All Green Fox Cleaning employees receive a full company induction, and those involved in any cleaning duties are trained by our in-house British Institute of Cleaning Science (BICSc) trainers. They also receive a detailed and paid induction before starting work at any of our sites.

3 - "Do you offer any employee benefits?"

Don't be afraid to ask this - it is currently a candidates market to a large degree, and the best cleaning companies to work for should be investing to recruit and retain their staff.

All Green Fox Cleaning employees from apprentices to cleaning operatives to managers receive the following employee benefits:

Best cleaning companies to work for
Employee review of Green Fox Cleaning employee

We hope you have found this article on find the best cleaning companies to work for useful, and realised you may have just found THE best cleaning company to work for.

If you are interested in exploring a career with Green Fox Cleaning in any role from management to cleaning duties, click here to contact your local office.

Nursery cleaning

Colour coding in cleaning - what's it all about and why does it matter?

Commercial cleaning is a skill when done professionally, with clear and strict processes to minimise the threat of cross contamination. This training promotes safe working practices when cleaning premises.

One key aspect of professional commercial cleaning is adhering to a strict colour coding system when cleaning at premises. But what is a colour coding system, and how does it work?

Colour-coded cleaning is by far the simplest and most popular way to help any business owner meet the highest standards of hygiene at their premises. First developed in the 1990s for cleaning hospital and clinical environments, the lessons learned there were soon applied across the cleaning and catering industries.

There are typically four key colours in the commercial cleaning sector when it comes to colour coding in cleaning. This means that different coloured cloths, mops and buckets will be used in different areas of a building. The British Institute of Cleaning Science (BICSc) provide recommended guidance on correct colour coding, which all at Green Fox Cleaning fully adhere to.

What this means in the most simple terms, is that you don't mop a dirty toilet and use cloths there, and then go and use the same mop and cloths to clean a kitchen or office area.

Colour coding in cleaning
Colour coding in cleaning

What are the four colours for colour coding in cleaning?

There are four main colours when it comes to colour coding in cleaning. Here is an overview.

RED

Red cloths, mops and buckets should only ever be used in washrooms.

BLUE

Blue cloths, mops and buckets should only be used in general low risk areas. This could include offices with hard floors, care showrooms etc

GREEN

Green cloths, mops and buckets should only be used in food preparation and consumption areas - that is kitchens, restaurants and similar.

YELLOW

Yellow cloths, mops and buckets should only be used in a clinical setting. This would include things such as doctors consultation room, hospital wards etc.

Colour coding in cleaning
Colour coding in cleaning

What items can be colour coded in cleaning?

When it comes to colour coding in cleaning, there are many items that can be colour coded. Here is a more comprehensive list of items that can be colour coded:

What are the main benefits of colour coding in cleaning?

The reality is that none of the above matters if your commercial cleaning company don't fully train their staff in colour coding and its importance, as well as all other aspects of cleaning.

In summary

Sticking to colour-coded equipment ensures there is no cross contamination during the cleaning process. Preventing harmful bacteria being transferred around any premises and helping eliminate the risk of infection.

To find out about our professional, fully colour coded and reliable commercial cleaning services and how we can help improve the appearance of your premises, click here to contact your LOCAL office.

Green Fox Cleaning

Cheap commercial cleaning companies - are they the best bet for your premises?

More and more often, it seems that many businesses are looking at the headline price of a cleaning contract when comparing quotes.

This may seem obvious - if for example you have one quote to clean your premises daily for £1,500 per month and another for £1,300 - the cheaper one will save you money, right?

Cheap commercial cleaning services could actually COST you money!

This is a bold statement, and one you might not immediately agree with.

But think about it - what is one of the most important things if you have daily cleaning services for your school, medical practice, showroom or any other premises.............?

The cleaners actually turning up!

That's right - imagine coming to open your workplace at 8am, to find the same mess as the night before - the cleaning fairies didn't turn up and work their magic!

But why wasn't this issue picked up? 🤔

Because cheap companies are cheap for a reason!

If the cleaners don't turn up, you could end up cleaning, lose business, receive reputation damaging complaints online and much more. That is of course a hidden and potentially significant direct and indirect cost, not considered in the "cheap" quote.

Cheap commercial cleaning companies don't always offer out of hours support!

Cheap commercial cleaning companies don't offer their clients support after 5pm, when you need them most.

At Green Fox Cleaning, we operate a geofenced work attendance system that is monitored 24/7 by an on-call manager. This means if someone doesn't turn up for work at the scheduled time, the matter is investigated at the time, with a mobile response cleaner or cleaning team are deployed to complete your clean, ensuring you will never come in to a dirty workplace. We also have a 24/7 support line for our clients and employees 365 days a year - 366 days in a leap year! It also means we can guarantee you are getting the cleaning hours you are paying for.

Guess what - offering this service level isn't cheap! It's something that we offer to give our clients great VALUE - not a cheap commercial cleaning service.

cheap commercial cleaning services

Cheap commercial cleaning companies don't always train their cleaners

Have you received a poor standard clean from your cheap commercial cleaning company, and wondered the reason why? It is highly likely it is because the company haven't trained their staff properly. Why? Because they are cheap and need to save money to give you a cheap quote!

Did you know there is actually a correct way to fold a cloth to clean with, a correct way to use chemicals, mops and vacuum? These processes are more efficient, and safer.

Why don't cheap commercial cleaning companies train their staff properly? Because it costs money! Why train if they can just put an untrained cleaner in and charge £2 or £3 less per hour, because they know you just want a cheap service at a cheap price.

At Green Fox Cleaning, our cleaning operatives are trained by our in-house British Institute of Cleaning Science (BICSc) trainers, to a nationally recognised standard.

Guess what - it costs money to train our trainers, and for our trainers to train our teams! This isn't therefore in keeping with cheap commercial cleaning companies - more with those that aim to offer a great value service.

Cheap commercial cleaning companies will often put anyone in to clean your workplace, or even just sub it out

We have heard horror stories from cleaners that have joined us, where they have been offered and started jobs at sites, where they never even met anyone from the company. No contract issued, or told to work on a "self-employed" (or even cash in hand) basis, so the company can avoid employers responsibilities. Why? Because it allows them to give you a cheap quote!

At Green Fox Cleaning, our cleaners are subject to a thorough vetting process. This includes but is not limited to the following:

Guess what - conducting such checks costs money and adds to the great value service that we offer!

In summary -cheap commercial cleaning rarely comes cheap!

You need to decide if you want a great value commercial cleaning service, or if you want a cheap commercial cleaning service - the two will rarely, if ever, come hand in hand.

Take the cost example at the start of this post - one quote for £1,500 per month, and another for £1,300 per month. This equates to roughly £50 per week difference - is that a price worth paying to allow you to focus on running your business, and not dealing with cleaning issues every day? After all, that is the whole purpose of outsourcing a service - right?

Always compare what all companies are offering in terms of service level, not simply what their monthly fee is.

It you don't really care about the cleaning standards and if the cleaners turn up, a cheap commercial cleaning service might be best for you.

If however you view your cleaning services as an investment and want a stress free experience, Green Fox Cleaning could well be the perfect match for you. We are proud to rarely be the cheapest, as we focus on delivering a great value service, not a cheap price service.

To find out about our reliable commercial cleaning services and how we can help improve the appearance of your premises with a great value service, click here to contact your LOCAL office.

Green Fox Cleaning

Finding reliable commercial cleaning services - where to start?

Businesses of all sizes and in all sectors engage the services of commercial cleaning companies to provide regular contracted services to their premises. The cost of engaging a contract cleaning company is not throwaway money, so how do you ensure that you receive great value and reliable commercial cleaning services from your contractor?

Firstly, we have to consider what we think reliable means when understanding what reliable commercial cleaning services are. The three key points we consider to be:

CONSISTENT ATTENDANCE - If you contract your cleaning company to attend 5pm-7pm Monday to Friday, that is when they should attend. If one of their staff is sick, that isn't and shouldn't be your problem.

Imagine running a school and coming in the next day to dirty classrooms. Imagine running a doctors surgery and coming in to find the surgery has not been cleaned, increasing the risk of infection to vulnerable patients. Imagine running a restaurant and coming in to find food over the floor, dirty tables and toilets - 30 minutes before you are due to open. This should NEVER happen if you have a good commercial cleaning company that provide reliable commercial cleaning services.

Consistent attendance is arguably THE most important factor when it comes to receiving reliable commercial cleaning services.

CONSISTENT SERVICE DELIVERY - Whilst consistent service is key, if the cleaners are not delivering the service you are contracting the company to deliver or attending for the full contracted time, this is a real issue. It means you will not be receiving what you are paying for, and getting full value from the service. A reliable commercial cleaning service should be delivering the same high standards to your venue - day after day.

COMMUNICATION AND FLEXIBILITY - Ok so this could be two points, but we feel they go hand in hand. A company providing reliable commercial cleaning services should be communicative with their clients and respond to any email promptly - always the same day. They should also be willing to be flexible to meet the client's needs if they need to change their cleaning times on occasions, or need extra cleaning support.

reliable commercial cleaning service
Reliable commercial cleaning services

How do Green Fox Cleaning tackle the above three points and provide reliable commercial cleaning services?

CONSISTENT ATTENDANCE - We operate an advanced GPS attendance management system with geofencing. This is monitored by an on-call manager 24/7. Any "no-shows" are acted upon at the time. In the event a cleaner failed to attend, a manager would deploy a mobile cleaner to complete the clean, or even attend themselves.

CONSISTENT SERVICE DELIVERY - Our cleaners are trained by our in house British Institute of Cleaning Science (BICSc) training team, to clean to a nationally recognised standard. We complete regular site audits to check standards. Our GPS system alerts us to an "under-stays" if a cleaner was to leave early, which will be investigated at the time.

COMMUNICATION AND FLEXIBILITY - Our offices are staffed from 0830-1700 Monday to Friday, with dedicated support teams to respond promptly to client contact. On top of this, we have a 24-hour client support line, meaning we are available when you need us the most.

A good commercial cleaning company that claims to provide reliable commercial cleaning services should be able to provide references from other local businesses in a similar sector. Always be sure to take these references up before signing a contract with a commercial cleaning company.

What do some of our clients say on Trustpilot?

"Green Fox Cleaning are a fantastic local cleaning company. They are highly professional, very friendly, flexible, and provide outstanding, reliable service and communication. They are an absolute pleasure to work with and I would recommend them any day!"

Renne Ward - Corelogic

"Since joining Shoreham Academy as our cleaning contractor, Green Fox have made a huge improvement in the way the cleaning contract operates, with a strong emphasis on personal support from the management team, who have always taken a keen interest in ensuring everything runs smoothly.
Our input is now quite minimal as Green Fox take care of all our needs – we are certainly in very capable hands. ‘Small enough to care, big enough to cope’ - Green Fox are all that we hoped for in a cleaning contractor and more."

Kelvin Coburn - Premises Manager, Shoreham Academy

"Since moving into our large headquarters in 2019, we struggled to find a cleaning contractor that could attend to our large scale developing office space. Green Fox not only provided a flexible and adaptable service for us, but their communication is outstanding and their reliability relieves any additional pressures from us. During the Covid-19 outbreak, Green Fox acted fast to provide us with a thorough Covid-safe environment throughout the entirety of the pandemic, offering and supplying innovative and suitable products."

Louisa Hendrick - Facilites Manager, Aerial Direct

At Green Fox Cleaning, we offer a number of benefits when it comes to our commercial cleaning services. They include, but are not limited to, the following:

To find out about our reliable commercial cleaning services and how we can help improve the appearance of your premises, click here to contact your LOCAL office.

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Dealership cleaning services - why choose Green Fox?

When you’re selling a new or used car at a main dealership, every last detail matters.

Be it the first impression of the showroom, the positioning of the vehicles, the atmosphere – they all contribute the buyer’s experience. An immaculately presented car showroom demonstrates that attention to detail your customers expect. It reflects your brand, culture and experience and will positively influence vehicle sales. People don’t trust scruffy showrooms - they expect those poor standards to continue to the vehicles being sold!

car dealership cleaning services
car dealership services

Our site dedicated car showroom cleaning operatives are fully-trained, experienced and work to detailed cleaning schedules based on your dealership cleaning services needs. The showroom and dealership cleaning services we are include daily cleaning up-to seven days a week, constant communication with your contracts management team, regular quality audits and absence cover to ensure consistent service levels.

why do you need dealership cleaning services for your premises?

When your customers walk through the door, it’s not only the cars that they see.

Your showroom and dealership floors need to be spotless, desks uncluttered, windows gleaming and your toilets sparkling - all delivering the highest possible customer experience.

Car dealerships also face specific issues; white tiled floors affected by oil and tyre marks are rare to find in most corporate environments, but our experience in cleaning car dealerships means we understand how to tackle these issues. Our local office management teams know the best cleaning processes, products and machinery required for such issues – and the correct training to use them efficiently and effectively.

We can also respond to one-off events – new car model launches, marketing events or any other out-of-hours situation. We have worked at on Porsche, BMW and Mini stands at the Goodwood Festival of Speed the last two years which included the 50 years of BMW M Power celebrations. You can read about our work at those events by clicking here.

Event cleaning services

Our dealership cleaning services are tailored to you and your business so we can deliver the very best results, whilst offering you a great value service. We will work around your opening times and daily schedule in order to keep disruption to your business to an absolute minimum, and pride ourselves on our excellent reputation and reliability through our GPS tracked shifts monitored 24/7 by an on-call manager. 

Our highly trained cleaners are experienced in cleaning all areas of car dealerships, including forecourts, offices, staff areas, customer toilets and workshops, leaving your entire premises beautifully clean and fresh. As a one-stop-shop for all your cleaning needs, our dealership services include everything you need to keep your business looking its best.

We hope you have found this article on making the right choice for car dealership services useful. Click here to learn more about our work in this sector, or click here to contact your local office for a free, no obligation quote for dealership cleaning services.

A brief history of UK car dealership showrooms

The automotive industry in the United Kingdom is now best known for premium and sports car marques including Aston Martin, Rolls-Royce, McClaren and Morgan amongst others. Volume car manufacturers with a major presence in the UK include Honda, Nissan, Vauxhall and Toyota.

The origins of the UK automotive industry date back to the late 19th century. By the 1950s, the UK was the second-largest manufacturer of cars in the world (after the United States), and the largest exporter. However, in the following 56 plus years, the industry experienced considerably lower growth than competitor nations such as France, Germany and Japan, and by 2008 the UK was only the the 12th-largest cars producer in the world.

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Dealership cleaning services